Privacy Policy

Effective Date: July 23, 2026

At Orbit Store, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Please read this policy carefully to understand how we collect, use, and protect your information.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Postal/ZIP code

  • Payment and order information (excluding sensitive payment card details processed by secure payment providers)

  • Any other information you voluntarily provide through forms, inquiries, or customer support.

Why We Collect Your Information

We collect your information for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to your inquiries.

  • To maintain internal records.

  • To improve our products, services, and website experience.

  • To send order confirmations, shipping updates, and important service notifications.

  • To conduct customer satisfaction surveys or market research (where applicable).

  • To comply with legal and regulatory requirements.

How We Protect Your Information

Orbit Store takes appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

We use secure systems and industry-standard security practices to protect customer data. Access to personal information is limited to authorized personnel who require it to perform their job responsibilities.

Sharing Your Information

Your privacy is important to us.

Orbit Store does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary with trusted service providers, such as:

  • Payment processing providers

  • Shipping and courier companies

  • Website hosting and technical service providers

  • Government or legal authorities when required by applicable law

These third parties are required to protect your information and use it only for the services they provide on our behalf.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal, accounting, and regulatory obligations

  • Resolve disputes and enforce our agreements

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Enhance your browsing experience

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for certain data processing activities.

  • Contact us regarding any privacy-related concerns.

Children’s Privacy

Orbit Store does not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

Changes to This Privacy Policy

Orbit Store reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact Orbit Store through the contact information provided on our website.